Instal hardware driver manually ( Please refer attached 'Install tips' for details 4. Close UAC for windows VISTA ( Please refer attachment 'USE IN VISTA' for details,( if your PC is windows xp, please ingore this step ) 3. Then the driver you need to choose is 'installation x 86 / 32 bit' Windows Vista Steps: START -CONTROL PANEL - SYSTEM & MAINTENANCE - SYSTEM - SYSTEM TYPE: this will tell you the pC is 32 bit or 64 bit 2. Related to this, that means your PC is 32 bit. Please go through this window to find out if the PC is 32 or 64. Should listed as MICROSOFT WINDOWNS XT, VERSION #, SERVICE PACK etc. Windows XP Steps to check computer system is: right click 'MY COMPUTER' - PROPERTY - 'GENERAL INFO. Check the computer system to make sure it is 32 bit or 64 bit. Here is what they wrote: The email: Dear Customer, Please refer following steps for the device. I bought one too and contacted them and they were really helpful. I still think it's crap that a scanner requires the latest latest driver though. Intel have a groovy page that tests your driver and gives you the latest one. I went on Intel's site and found the latest driver. With me it was Intel G33/G31 Express Chipset.
This will tell you what display adapter you have. Click on Properties, click the settings tab. You can either go through control panel, or do this. Hi Rylana, not sure if you have Vista or XP, but what you have to do is update your display driver. We reverse engineer older scanner drivers. We reverse engineered the Microtek FilmScan 35 driver and included it in VueScan so you can keep using your old scanner.
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